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Recipients of Omega’s 2009 NorthFace ScoreBoard Award consistently exceeded customer expectations.

ACIST Medical Systems , Inc., a leading provider of contrast-delivery systems for cardiology and radiology imaging, announced it is among the recipients of the 2009 NorthFace ScoreBoard Award. Now in its tenth (10th) year, the award is presented annually by Omega Management Group Corp. to companies who, as rated solely by their own customers, achieved excellence in customer satisfaction during the prior calendar year.

This marks the first year that ACIST Medical Systems has earned this honor, which recognizes its commitment to building long-term customer loyalty by exceeding customer expectations. “One of our greatest assets is our customer base, and providing them with exceptional service and support is critical to our success,” stated Blair Allen, vice president of marketing, sales & service for ACIST Medical Systems . “We’re honored to be a recipient of the NorthFace ScoreBoard Award, as it validates our efforts and inspires us to continue our focus on customer service excellence.”

ACIST Medical Systems , Inc. was recognized for achieving excellence in customer satisfaction in the areas of Cardiology and Radiology Customer Service, Field Repair, In House Repair and Install and Training.

“The NorthFace ScoreBoard Award recognizes organizations who not only offer exemplary customer service, but who also center their existence on a deep commitment to exceeding customer expectations,” said John Alexander Maraganis, president & CEO of Omega. ” Achieving NorthFace status for the first time is a tremendous accomplishment, especially when qualifying in
multiple categories as ACIST Medical Systems has done.”

Omega formally presented the awards on April 29 at SCORE Conference 2010, in Boston on April 28 - 29. The conference explores best practices in developing CEM (Customer Experience Management) strategies, and hundreds of service, support, sales and marketing executives from leading companies attend this annual conference.

Source: ACIST Medical Systems