AMICAS and RIA partner for better customer service in radiology | AMICAS, Inc.
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Healthcare Company News AMICAS, Inc. AMICAS and RIA partner for better customer service in radiology

AMICAS and RIA partner for better customer service in radiology

Company News - AMICAS, Inc.
AMICAS, Inc., provider of radiology and medical image and information management solutions, has announced a new partnership with one of the nation's largest radiology practices, Radiology Imaging Associates (RIA) of Denver, CO. "AMICAS, Inc. (NASDAQ: AMCS), provider of radiology and medical image and information management solutions, has announced a new partnership with one of the nation's largest radiology practices, Radiology Imaging Associates (RIA) of Denver, CO. This partnership will allow AMICAS, Inc. to apply its medical image and information management tools as part of RIA's customer service and outpatient growth initiatives.

"RIA is impressed with AMICAS' understanding of the complexities in delivering consistent, quality service in an outpatient imaging business," said Ed Field, director of outpatient services at RIA. "We researched many other options and felt AMICAS, Inc. was the best partner to help us achieve our goal of delivering better customer service and more integrated systems support."

Under the terms of the agreement, RIA will utilize new modular, Web-based technology to customize an integrated scheduling, billing, marketing, and tracking system. Included in the partnership deal are AMICAS Vision Series RIS, Vision Reach„ Insight Dashboards, and Vision Series Document Management solutions.

Vision Series RIS, which is completely Web-based, provides charge capture, patient flow monitoring, mammography tracking, as well as the ability to fax and e-mail results to referring physicians. Vision Reach is a zero client results distribution tool and portal designed specifically for referring physicians.

Insight Dashboards, a Web-based business intelligence platform, provides access to customized, near real time data for key performance metrics and indicators, including both clinical and operational factors. Vision Series Document Management provides electronic capture, storage, and management of every document in an independent radiology business.

"We are very pleased to take our partnership with RIA to the next level," said Stephen Kahane MD, president, chief executive officer, and chairman of AMICAS, Inc. "RIA is one of the largest and most advanced radiology groups in the country but can benefit greatly from smarter, more integrated automation of its practice. At the same time, AMICAS, Inc. will learn from RIA and continue to refine our understanding of radiology businesses' needs as we continue to develop high performance automation solutions."