Source: iCAD, Inc.
Date: 14 July 2008
iCAD, Inc. (NASDAQ:ICAD), provider of computer-aided detection (CAD) solutions for the early detection of cancer, announced that the company has achieved record-high customer satisfaction ratings in the mammography CAD market, according to the independent healthcare research group MD Buyline.
In MD Buyline's User Satisfaction Report for the first two quarters of 2008, iCAD remains #1 in mammography CAD for user satisfaction in system performance, system reliability, installation/implementation, applications training, service response time and service repair quality compared to Hologic/R2. Additionally, iCAD has attained record-high customer service ratings in the categories of System Reliability, Service Repair Quality and overall service and quality.
"We are pleased to see that according to these results, we have been able to maintain the industry's best customer satisfaction ratings this year," said Ken Ferry, President and CEO of iCAD, Inc. "It is even more exciting for iCAD to have achieved its all time high rankings for several of the categories in the report. iCAD is dedicated to delivering superior CAD solutions and customer service that enable radiologists to detect the hardest to find cancers earlier. We thank iCAD users for these high rankings and will continue our mission of providing our customers with first class service and support."
