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Usability is extremely important, but difficult to design into EMR/IT systems. Wes Rishel is a senior analyst in Gartner's healthcare provider research practice and writes very eloquently about principles that should be considered when designing health IT systems.

Dick Taylor, the CMIO at Providence Health and Services Oregon Region has been speaking to this principle of usability for some time. “No Stupid Questions: remember why your clinical users came to work today, and honor their needs.” Until recently I had been filing this under “obvious but impractical.” Recently I had a chance to talk this through with him. I came away convinced that his principle is a valuable approach to the most nuanced issues of UI design...

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Read More: http://blog.canadianemr.ca/canadianemr/2010/08/usability-no-stupid-questions.html