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Richmond’s Bon Secours Health System Saves $5m & Reduces Patient Wait Times With GE Healthcare 's Technology

GE Healthcare is helping to lower the cost of care delivery at hospitals across the country, including Bon Secours Richmond Health System, which announced it has seen $5 million in savings over a 5-year period through its Performance Solutions partnership with GE Healthcare, a business unit of General Electric Company (NYSE: GE).  Bon Secours also announced an expanded collaboration with GE that is projected to produce significant additional savings for the health system over the next three years through an expected increase in the number of patients treated in operating and emergency rooms, a decrease in the length of patient stays and a reduction in unnecessary spending on equipment and supplies.

“For more than five years, we’ve applied process improvements and tracking technologies to help us solve one of the biggest challenges in hospital management: pinpointing where equipment is and when it’s idle, so we can redistribute these assets to cut costs and reduce wait times,” said Peter J. Bernard, CEO, Bon Secours Virginia. “Our aim is to more broadly apply this efficiency model across the health system to deliver better, more cost-effective patient care.”

Central to the five-year cost savings achieved by Bon Secours, a four-hospital, 850-bed health system in Richmond, Virginia, was the facility’s use of GE Healthcare 's AgileTrac Asset Manager. This tool locates equipment in real time, helping hospital staff better manage the use of critical medical equipment. Eighty percent of Bon Secours’ savings to date have resulted from the elimination of unnecessary spending on equipment identified through AgileTrac. For example, the health system now deploys 30 percent fewer intravenous (IV) pumps alone. AgileTrac is a third-party validated solution under GE’s healthymagination initiative, dedicated to improving the cost, quality, and access of healthcare.

Through its extended partnership with GE, Bon Secours will employ a broader suite of services and real-time location system ( RTLS ) tools, such as AgileTrac Enterprise, to help manage workflow at-a-glance for staff, patients, available rooms and equipment in busy areas of the hospital, such as the operating room (OR) and emergency department. For instance, flat screen computers with the RTLS software are now located in the OR to help ensure on-time starts to surgery and reduce wait times. Doctors and nurses can use touch-screen features to notify appropriate personnel when a patient is ready for the next step in surgery. The system automatically notifies staff once a patient enters recovery so preparations for the next surgery can begin immediately. Reducing each procedure by 20 minutes can potentially help Bon Secours expand access to surgical care to more than 1,000 additional patients each year while adding millions in annual revenue to the bottom line.

“These real-time location technologies are advancing us to the next level of hospital performance, not just financially, but in care delivery and patient satisfaction as well,” said Kathy Santini, RN, Vice President of Surgical Service, Bon Secours Richmond Health System. “By improving the efficiency of our processes and workflow – especially through the use of new technologies – we can better serve our community, giving more patients access to the important health services we provide.”

ABOUT PERFORMANCE SOLUTIONS

GE Healthcare ’s Performance Solutions team is dedicated to the improvement of health systems’ clinical and financial performance. Focusing in areas for improving growth and outcomes, reducing medical errors, creating efficiency, and reducing costs all help position health systems and hospitals for success. Performance Solutions experts advise clients on effective ways to implement Lean, establish new management processes, develop leaders, build strategic plans and help health systems enhance their entire business cycle. Recognizing the significant challenges facing today’s hospitals, Performance Solutions is strategically aligned around four solutions:

• Asset Optimization – Process improvements and technologies that pinpoint when equipment, staff and space are idle, helping hospitals reallocate these assets to cut unnecessary spending and reduce patient wait times for care.
• Service Line Innovations – Support hospitals in identifying their community’s unmet health needs, such as stroke or cancer care, and investing in the staff, resources and technologies necessary to better, more efficiently offer these services to area patients.
• Care Delivery Excellence - Processes and technologies that improve patient flow, quality of care and patient safety by using the broad suite of GE health information technologies to eliminate unnecessary tests, increase the speed and accuracy of diagnosis and treatment, and decrease wait times and length of stay.
• Culture Driven Performance - With its talent development training portfolio, GE coaches hospital management on how to empower staff to deliver the best, most affordable patient care and to improve their organizational leadership excellence.

Source: GE Healthcare

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