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GE Healthcare is expanding InSite™ OnWatch capabilities

GE Healthcare , a unit of General Electric (NYSE: GE), is expanding InSite™ OnWatch capabilities, a feature of GE’s AssurePoint™ Services portfolio for MRI systems.

Unplanned downtime from clinical equipment can negatively affect virtually every aspect of care delivery — from patient care to staff productivity and cost control. InSite OnWatch, available only with GE’s AssurePoint Rapid and AssurePoint Performance service offerings (US and Canada only), can remotely resolve performance issues and forecast maintenance needs to reduce unplanned downtime — improving efficiencies and helping to lower the cost of care. InSite OnWatch MR capabilities have now been expanded to forecast maintenance needs for coils and heat exchange system issues. These new indications supplement the magnet monitoring activities that GE has been performing for several years.

“The expansion of InSite OnWatch for GE’s leading AssurePoint Service platform helps minimize the risk of having to reschedule patients and allows customers to plan required maintenance around their schedule, minimizing unplanned downtime,” said Mike Swinford, Vice President and GM, Americas Service. “Enhancing GE’s InSite OnWatch capabilities for MR systems will further improve the speed and flexibility of our services — providing exceptional service to improve system workflow and overall patient care.”

InSite OnWatch uses data-driven prediction tools to monitor specific system components. Originally deployed on GE’s CT and interventional cardiovascular imaging systems, the technology is now being expanded to help forecast maintenance needs, minimizing disruptions to customers’ operations. AssurePoint Services are backed by a network of more than 3,500 local field engineers as well as dedicated online engineers with deep industry and technology expertise to deliver fast, professional response when it’s needed.

Source: GE Healthcare