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HealthPort Transmits 50% of Release-of-Information (ROI ) Requests Electronically Saving Trees, Time and Cost.

HealthPort, a leading health information management and technology company, announces a company milestone and release-of-information (ROI) services industry-best in delivering 50% of records electronically. With the company’s recent acquisition of leading competitor ChartOne, HealthPort now serves the ROI needs of over 8,000 provider organizations and plans to electronically deliver over 150 million pages of requested medical record documents a year. The electronic delivery functionality is part of the organization’s continued commitment to setting the industry standards for highest-quality ROI customer service while reducing healthcare’s environmental footprint .

The speed and security of electronic delivery results in third party requests often being fulfilled the same day, which consequently reduces the follow-up phone calls and other time-consuming activities that hinder staff productivity. One example is HealthPort’s electronic delivery implementation for the Social Security Administration. HealthPort services an average of 4,000 requests per day for the Social Security Administration and is able to route the records directly to the individual case managers who are
assigned to the relevant accounts.

“HealthPort’s unique document-capture mechanism enables us to minimize turnaround times by delivering records to third parties via HealthportConnect, a web-based electronic delivery system,” says Bill Matits, HealthPort’s Senior Vice President of Sales for ROI. “Our proprietary technology has led to double-digit growth in the volume of documents that we handle and dramatically reduced turn-around-times for clients and requestors.”

A champion of the “green” initiative, HealthPort drives innovation and technological changes that promote savings to the bottom line as well as to the environment through their Going Green Program. By processing and delivering images electronically, the company is saving approximately $3.75 million a year in cost and about 9,000 trees.

About HealthPort
HealthPort combines technology and strategic solutions to continually improve fragmented business processes for the healthcare community. The company offers revenue cycle management, electronic medical record, electronic document management, document conversion and storage services, practice management, release-of-information, and healthcare consulting services. HealthPort is the one-source provider, offering the widest selection of affordable, quality health information products and services in the industry. For more information, visit www.healthport.com.

Source: HealthPort