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KLAS KLAS Announces the Year’s Best-Performing Healthcare IT Software and Services Vendors
KLAS Announces the Year’s Best-Performing Healthcare IT Software and Services Vendors
Wednesday, 15 December 2010 05:27 | 
| Company News - KLAS |
2010 Best in KLAS Awards reveals top-rated companies in 113 market segments and performance ratings for over 900 software products and service offerings.
KLAS released the 2010 Top 20 Best in KLAS Awards: Software & Professional Services report. The report includes the annual rankings of the best-performing healthcare IT vendors based on more than 17,000 interviews conducted yearly with healthcare providers.
KLAS rankings measure a vendor’s performance in areas of product quality, implementation, and service and support. The top-rated companies in key market categories earned the 2010 Best in KLAS distinction, signifying their leadership in meeting customer expectations. The award is reserved for companies in the largest and most impactful market segments.
“Since 1998 the objective of the Best in KLAS Awards report has been to help healthcare providers make informed decisions,” said Adam Gale, KLAS president. “This year we have included two new sections in the report—the ‘Overall Software Suite Rankings’ and ‘Disclosure Levels.’ The disclosure levels provide a transparent view into the vendor’s willingness to share a complete client list with KLAS, which provides a more inclusive assessment of their products’ performance. We believe these additions bring clarity to providers when making healthcare technology decisions.”
Following is a list of the 2010 Best in KLAS vendors for software:
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Acute Care EMR Epic EpicCare Inpatient EMR |
Homecare Homecare Homebase |
|
Ambulatory EMR (Over 100 Physicians) Epic EpicCare Ambulatory EMR |
Laboratory Siemens Novius Lab |
|
Ambulatory EMR (26-100 Physicians) eClinicalWorks EMR |
PACS DR Systems Unity |
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Ambulatory EMR (6-25 Physicians) Greenway Medical PrimeSuite Chart |
Patient Accounting and Patient Management Epic Resolute Hospital Billing |
|
Ambulatory EMR (2-5 Physicians) e-MDs Chart |
Pharmacy Epic Willow |
|
Business Intelligence/Reporting Dimensional Insight The Diver Solution |
Practice Management (Over 100 Physicians) Epic Resolute/Prelude/Cadence |
|
Cardiology Digisonics DigiView |
Practice Management (26-100 Physicians) McKesson Horizon Practice Plus |
|
Community HIS McKesson Paragon |
Practice Management (6-25 Physicians) Greenway Medical PrimeSuite Practice |
|
Decision Support – Business Allscripts Sunrise EPSi Decision Support (Eclipsys) |
Practice Management (2-5 Physicians) |
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Document Management and Imaging MedPlus ChartMaxx |
Radiology Epic Radiant |
|
Emergency Department Wellsoft EDIS |
Speech Recognition Nuance eScription |
|
Enterprise Scheduling Unibased Systems Architecture RMS |
Surgery Management Unibased Systems Architecture ORMS |
|
Financial/ERP McKesson Pathways Fin./Materials/HR Mgr |
The 2010 Best in KLAS vendors for professional services are:
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Application Hosting (CIS/ERP/HIS) Cerner |
Planning and Assessment Impact Advisors |
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Claims and Clearinghouse Services Navicure |
Revenue Cycle Transformation Deloitte Consulting |
|
Clinical Implementation Principal Deloitte Consulting |
Technical Services ACS |
|
Clinical Implementation Supportive Innovative Healthcare Solutions Inc. |
Teleradiology Services Virtual Radiologic (vRad) |
|
Financial ERP Implementation ACS |
Transcription Services Webmedx |
|
IT Outsourcing (Extensive) CareTech Solutions Inc. |
In addition to recognizing the Best in KLAS honorees, the 2010 Top 20 Best in KLAS Awards: Software & Professional Services report also highlights the highest-performing vendors across all the market segments in which they have rated products or services. In the 2010 report, Epic is the top-ranked overall software vendor, with a performance score of 87.0 out of 100, followed by Picis and Philips. The top-rated overall services firm is Hayes Management (90.5), followed by Vitalize Consulting Solutions Inc. and CTG.
Source: KLAS
