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Nuance Communications, Inc., announced that its Dragon Medical speech recognition solution has been recognized by Fallon Clinic as a core component to its electronic health record ( EHR ) success.

Results from a study at Fallon Clinic support the fact that Dragon Medical, when used as part of an EHR deployment, can contribute to significantly higher levels of physician satisfaction, improved availability of information, enhanced note quality and reduced costs associated with medical transcription. 

In the Spring of 2008, Fallon Clinic launched a Dragon Medical speech recognition pilot program, in which they provided 10 diverse physicians – who ranged in specialty, computer and typing skills, age, gender and dictation use levels – with Dragon Medical. Physicians in the pilot program used Dragon Medical to document via dictation directly into the Epic EHR system vs. typing alone or reliance on traditional transcription support.

“We were pleased with our electronic medical record ( EMR ) implementation, except in one respect, and that was with regard to the reduction of transcription via the note generating tools in the EMR system,” said Dr. Lawrence Garber, MD, medical director for informatics, at Fallon Clinic. “We had anticipated a reduction of 75 percent transcription from implementation of the EMR, but we were only able to drop our dictation by about 30-40 percent. We also realized that it would be unrealistic to expect all physicians to embrace the keyboard. There are some things the EMR is very good for, and that is reusing information that’s already been put into it, leveraging data that has already been entered, looking at the family history, past medical and surgical history, etc. EMR s are very good at that. What they’re not as good at is putting together a  history of present illness – those kinds of things will never fit well in the template. That’s why there will always be a certain amount of dictation, and that’s why we now use Dragon Medical.” 

Dragon Medical effectively allows physicians to dictate patient information and findings directly into EHR s to generate both the critical narrative components of the note along with required structured elements. Dragon Medical works with most windows-based EHR s such as those from Epic, Cerner, GE, McKesson, AllScripts and many more. Dragon Medical is used by more than 150,000 caregivers in hospitals and physician practices across private, public and government settings.

Source : Nuance Communications, Inc.

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