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MD Buyline announced the highest user-ranked vendors for Q3 2010.

MD Buyline has announced the highest user-ranked vendors for Q3 2010. Philips Healthcare achieved top ratings in two categories with the highest user activity for the second quarter in a row: PACS and cardiac cath lab.

Joe Sovak, vice president of North America marketing for Philips Healthcare, commented, "The healthcare community looks to MD Buyline for technology information and guidance. Philips Healthcare is proud of the ratings that our customers have given us. A relentless focus on the needs and satisfaction of our customers is a critical element of fulfilling our brand promise of sense and simplicity."

Also noteworthy this quarter was Toshiba America Medical Systems, which earned top ratings in two categories for the second consecutive quarter as well: diagnostic ultrasound and cardiac cath lab.

Larry Dentice, senior vice president and general manager at Toshiba America Medical Systems, stated, "Providing excellent customer service is a core focus of Toshiba's business. It makes me proud that quarter over quarter our customers continue to recognize our commitment to keeping customers in mind at every stage of the sales, service, and applications process. This enables our customers to focus on serving their patients' needs."

Vendors with the highest MD Buyline quote and purchasing activity as well as the highest overall composite ranking for Q3 2010 by service line are:

• Radiology: Diagnostic Ultrasound: Tie--Toshiba America Medical Systems and SonoSite; composite rating of 9.1
• Cardiology: Cardiac Cath Lab: Tie--Toshiba America Medical Systems and Philips Healthcare; composite rating of 9.1
• Laboratory: Blood Gas Analyzer: Abbott Diagnostics; composite rating of 8.7
• Patient Monitoring: Critical Care Transport Monitoring: Welch Allyn; composite rating of 9.9
• ICU-Surgery: Endoscopic Video System: Tie--Karl Storz Endoscopy and ConMed Linvatec; composite rating of 9.2
• Oncology: Linear Accelerator: Elekta; composite rating of 9.2
• Pulmonary: Anesthesia Machine: Tie--Dräger Medical and GE Healthcare ; composite rating of 8.9
• Information Technology: PACS (Picture Archive and Communication System): Tie--Mckesson Provider Technologies and Philips Healthcare; composite rating of 8.6

Vendors were rated on a 1 to 10 scale by equipment users according to system performance, system reliability, system installation/implementation, applications training, service response time, and service repair quality; for information technologies, ratings were based on criteria of integration and product flexibility.

Source: MD Buyline

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