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Siemens unveils its comprehensive service program, Off-Peak Advantage

In an effort to help customers increase utilization, while reducing scheduled downtime for planned maintenance, Siemens unveils its comprehensive service program, Off-Peak Advantage, that enables delivery of preventive maintenance and system updates and modifications outside of normal operating hours.

The industry’s only comprehensive after-hours maintenance program, Off-Peak Advantage allows for contract customers to schedule their planned maintenance and updates during off-peak hours – eliminating downtime for planned service calls. The new program can help customers in improving workflow and productivity, with no maintenance interruptions during peak hours; prevent disruptions to patient service; increase utilization simply by preventing scheduled downtime; and potentially increase revenue, with more time available to scan patients.

Off-Peak Advantage is available for Siemens product families in angiography, computed tomography , magnetic resonance , molecular imaging and oncology services. The program is available to service customers with Performance (Silver, Gold, or Platinum) or Shared Basic plans. Extended services hours are weekdays, 8 a.m. - 2 a.m., and weekends, 8 a.m. - 9 p.m.

Source: Siemens Healthcare