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Robert Bosch Healthcare, Inc. announced that it received recertification in Disease Management (DM) from the National Committee for Quality Assurance (NCQA) for ten of its Health Buddy System Health Management programs.

Robert Bosch Healthcare, Inc., a leader in telehealth systems, announced that it received recertification in Disease Management (DM) from the National Committee for Quality Assurance (NCQA) for ten of its Health Buddy System Health Management programs, and new certification for three additional programs. All 13 Health Management programs are administered through the Health Buddy System, which serves as an interface between at-home chronically ill patients and their care providers, facilitating remote monitoring of patient health status and promoting patient education and self-care.

"NCQA DM certification demonstrates that an organization is well suited to deliver programs to manage care for the seriously or chronically ill. As it's a difficult test, it says a lot that an organization is willing to step forward to be reviewed," said NCQA Executive Vice President, Greg Pawlson, M.D.

NCQA certification is a comprehensive and transparent evaluation through which the quality of the systems, processes and results that define a health plan is assessed. After evaluations are conducted by physicians and/or experts in the product evaluated, an oversight committee analyzes the findings and assigns a score based on the applicant's performance against NCQA's standards. Robert Bosch Healthcare received a score of 100%, based on its overall submissions. Each certification is valid for two years.

Bosch leads the industry in its number of NCQA certifications. Ten Health Buddy System Health Management Programs recertified are: Asthma, Cancer, Cardiovascular Disease, Congestive Heart Failure, Chronic Pain, Chronic Obstructive Pulmonary Disease (COPD), Depression, Diabetes, Hypertension and Pediatric Asthma. New programs receiving certification for the first time are: Diabetes/Hypertension, Heart Failure/Diabetes and Renal Disease.

These programs scored high in each element of the DM certification for Program Design. Evaluation criteria includes the use of evidence-based guidelines or standards of care in program development, consistency of content with adopted guidelines, and development of patient information that assists with self-management. NCQA noted specific strengths of the Health Buddy System: the large array of disease programs offered; the branching logic applied to the patient question and answer "dialogues"; and Bosch Healthcare's process for tracking and changing content as guidelines change. Also noted was the use of health dialogues to gather an extensive amount of patient data, in order to identify and address patient safety issues. The risk stratification of safety alerts allows immediate review of information by a clinician.

"The rigorous, independent review taken by NCQA underlines the high quality standards and demonstrated effectiveness of the Health Buddy System in improving care for patients with chronic conditions," said Derek Newell, President Robert Bosch Healthcare. "Each day, around 30,000 patients connect to their care providers using the Health Buddy System. Customers can be assured that our Health Management Programs are based on sound clinical principles and standard guidelines, which ultimately enable care providers to better support chronically ill patients without increasing costs."

Source: PR-USA.net

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